Privacy Policy

1. Introduction & Overview

Welcome to FanVote ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This comprehensive Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (FanVote.us) or use our platform, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. By continuing to use FanVote, you consent to the data practices described in this document. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site.
• Voting & Profile Data: Information regarding your selected favorite teams, historical voting records (Top 25 ballots), and specific poll interactions. This data is the core of our "Fan Consensus" algorithm and is stored securely to calculate national averages.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Stripe, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
• Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Calculate aggregated polling data (the "Fan Consensus") ensuring conference and fanbase normalization.
• Process your purchases, transactions, and payments through our integration with Stripe.
• Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
• Monitor and analyze usage and trends via PostHog to improve your experience with the Site.
• Resolve disputes and troubleshoot problems via our support ticketing system.
• Respond to product and customer service requests via Sentry error-logging and direct email.

We emphatically state that we do not sell your personal data to third-party data brokers for malicious use. Your voting data is aggregated and anonymized before being presented as public consensus data.

4. Cookies, Web Beacons, and AdSense

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology.

Google AdSense & Third-Party Advertising: We use third-party advertising companies, specifically Google AdSense, to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

Google, as a third-party vendor, uses cookies to serve ads on FanVote. Google's use of the advertising cookie enables it and its partners to serve ads to our users based on their visit to our sites and/or other sites on the Internet. Users may opt out of personalized advertising by visiting Google's Ads Settings.

5. Data Protection Rights (GDPR & CCPA)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions. Note that erasing your account will permanently delete your voting history.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6. Third-Party Websites and External Links

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website.

7. Contact Us

If you have questions or comments about this Privacy Policy, the handling of your data, or the FanVote platform in general, please contact us via our official channels:

FanVote Operations
Address: Charlotte, NC
Email: support@fanvote.us
Web Portal: Visit our Support Page